I had paid for it one year ago now they sent it to collections after a year and say that it was never paid for. Now I have people calling every day trying to say i didnt pay for it when its been almost 2 years and it was paid for with a credit card I cant get no answer...Read more
I ordered a Jack Rack, and after a month and a half passed called the company and was informed they were on backorder. Notification would have been nice, but I understand people lose track of things when a company falls behind. When I received it, it was damaged. I...Read more
I ordered the Jack Rack in November, after 5 weeks of waiting and waiting (having already been charged for the first payment & shipping), with no correspondence or contact of any kind, I called and they told me they were "out of stock" and anticipate shipping the...Read more
I ordered the jack rack 2 months ago, November 11th 2011, and it was supposed to be a 4-6 week delivery time. After 4 weeks I called and nothing. They said it was on back order and as soon as it was shipped I would see it on my credit card. Two weeks before Christmas I...Read more
I don't understand the confusion over the trial period (see other complaints). Look at the site - the prices are clear as day and you can try any of the 3 packages for fifteen bucks for 30 days. I got mine last week (Platinum package, ordered it on 11/16) and love it,...Read more
I would love to review the Jack Rack. IF I COULD GET IT! After ordering it 3 weeks ago and hearing nothing, I called customer service. I was treated very rudely by customer service and they told me that I wouldn't see the product for 8-10 weeks (they advertise 4-6) and...Read more
WWW.JackRack.com is misleading. They want you to think that your purchase is only $14.95 for a Free Trial, This is not correct. You would think they would send you all of the equipment that you see them working out on, this is also not correct. After you give them your...Read more
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