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I ordered a Jack Rack, and after a month and a half passed called the company and was informed they were on backorder.Notification would have been nice, but I understand people lose track of things when a company falls behind.

When I received it, it was damaged. I called the company and was assured that the trial period would not start until I received the undamaged replacement parts. Instead, I received a letter from a collections agency saying since I refused to pay Jack Rack they're now trying to collect the debt.

Still never even received functional equipment.Avoid at all costs.

Monetary Loss: $215.

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